I hired Kangaroo Pools last spring to design and construct our 32×13′ pool, alumawood pergola, and backyard landscape. All in all, it took about 4 months to complete the project from start to finish, but this seems on par with other people building in our communities. Their crew worked in the dead heat of our Arizona summer heat waves and although we offered coolers for them, they were self prepared.
I am happy to report that after enjoying our pool for a full year, no issues to be reported of the pool. Kangaroo pools have remained in contact, and fixed any issues (very minor) that cropped up. Vince, Vanessa, German and their teams coordinated well and were responsive in their texts throughout the build. The key to working well with them is making sure you’re ontop of your own communication, articulation, and clarity. If you consider yourself a good communicator, then working with Kangaroo pools will be a breeze and you can benefit from fair pricing out of the 5 other pool services we contacted and compared with during the time. I was very particular about the drainage and irrigation out of the yard, and they listened to my feedback, and did not hesitate to dig back up the corrogated piping and his crew was accommodating and did it the way I wanted.
We are very happy we hired Kangaroo Pools to build our pool! We chose to have them maintain our pool with their pool service and the email updates we get about what they did each week is very helpful.